Privacy Policy

Any personal data (including sensitive personal data) provided by you to Socialworksource Ltd (SC419438) ("SWS", "us" or "we") through your use of this website will be held and processed in accordance with the data protection principles set out in this policy only applies to this website. Third party websites which are linked to on this website are not covered by this policy. If you have any queries concerning your personal information or any questions on our use of the information, please email [admin@socialcaresource.co.uk].

By visiting and using this website, you are agreeing to the terms of this policy.  If you do not agree, please do not use this website or submit any personal data through it.

For the purposes of the Data Protection Act 1998, the data controller is Socialworksource Ltd (company number SC419438) having its registered office at 2 Parklands Way, Eurocentral, Maxim 1, 1st floor, ML1 4WR.

What information do we collect and process?
Registration – Some areas of this website may require you to be registered with us prior to access being made available to a particular area of the website or to obtain certain services. Our registration process involves providing us with: if you are a social care customer your name, date of birth, address, telephone, email address; and if you are a social care provider your name, date of birth, address, telephone, email address, registration number, registered organisation name and registered organisation postcode.

Forms – The information you give us in our forms (including all enquiry and application forms) may include your name, postal address, email address, phone number and your message to us. Depending on the purpose of the form, we may also require financial information from you.

Newsletters – You can register for a number of email newsletters and news updates on this website. This is entirely optional and you may unsubscribe at any time.

Job opportunities – This requires the disclosure of your contact details and other personal information contained in your CV (such as employment history and qualifications). This information will be treated confidentially, and is only processed for the purpose of considering your job application.

With regard to each of your visits to our site we may automatically collect the following information:

Technical information – This website keeps track of usage data, such as the source address that the page request is coming from (your IP address, domain name, operating system, browser type), date and time of the page request, the referring website (if any) and other parameters in the URL (for example search criteria). This information is stored in log files and is used for system administration and aggregated and statistical reporting but is not attributed to you as an individual.

Cookies – A cookie is a small data file that certain websites write to your hard drive when you visit them.

What do we use your information for?
We use information held about you in the following ways:

To provide you with the information and services that you request from us

To provide you with information about other services we offer that are similar to those that you have already enquired about

To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you

To notify you about changes to our services

To improve our site to ensure that content is presented in the most effective manner for you and for your computer

To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

To allow you to participate in interactive features of our service, when you choose to do so

To keep our website safe and secure

To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you

To make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them

To process job applications

To allow us to consider your comments, queries and suggestions and respond if necessary

To comply with any legal obligations

We may also contact you by mail, telephone, email or other electronic messaging service with communications that may be of interest to you. By providing us with your telephone numbers and/or email address, you consent to being contacted by these methods for these purposes.  If you do not wish to receive such communications from us, please email us at [admin@socialcaresource.co.uk].

We may keep personal data which we collect for a reasonable period for any of the purposes mentioned above.

What information do we share?
We may send information about you to other companies or people in the following situations:

Agents – SWS may share your information with professional advisers, strategic partners, survey and research organisations, GB Group PLC for the purposes of background identity checks against social care providers and if required at any point a social care customer and other individuals and organisations that we employ or work with to perform functions in certain situations on our behalf. Examples of these functions include handling credit card transactions, providing business support services and following up on enquiries. These agents have access to the personal information required to perform their functions, but may not use it for any other purpose.

Compliance with law – We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for the prevention and detection of crime, fraud protection and credit risk reduction.

Analytics and search engine providers that assist us in the improvement and optimisation of our website.

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Socialcare Source or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.

Storage of your information
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work with us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features and take all steps reasonably necessary to try to prevent unauthorised access and ensure that your data is treated securely and in accordance with this policy.

Third party personal data
Where you submit information regarding another person, you confirm that they have consented to you acting for them and to the processing of their personal data, and that you have informed them of our identity and the content of our terms and conditions of website use and this policy, including the purposes for which their personal data will be processed by us and that they have explicitly consented to our use and processing of their personal data (including sensitive personal data).

Our terms and conditions of website use and this policy will apply to any such third party personal data in the same manner that they apply to your own personal data.

Your rights
You have the right to ask us not to process your information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by emailing [admin@socialcaresource.co.uk].

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.

Changes to this policy
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our website.